TERMS AND CONDITIONS

The following terms and conditions together with the general information contained on this website (Terms and Conditions) will form the basis of your contract with Mountain beech NZ Ltd (trading as The Mt Alfred guiding company) (Operator) and will apply to all bookings via this website 


CHANGES TO TERMS AND CONDITIONS

The Operator reserves the right to change these Terms and Conditions at any time without notifying customers. Any future bookings you may make will be made subject to the Terms and Conditions which apply at the time a booking is made and you are advised to read all the Terms and Conditions carefully on each occasion prior to making a booking.


GOVERNING LAW

This website and all component parts, including these Terms and Conditions are governed exclusively by the laws of New Zealand and you agree to submit to the exclusive jurisdiction of the Courts of New Zealand.


EXCLUSION OF LIABILITY

The Operator makes all arrangements for Mt Alfred guided walks on the condition that it shall not be liable for any sickness, injury, damage, loss, accident, delay or irregularity which may occur, either directly or indirectly, because of any defect in any vehicle, vessel or aircraft, by weather, by any other cause, or through acts of default of a company or person engaged in conveying the passengers, or in carrying out arrangements for these activities. We strongly recommend that individuals purchase travel insurance before embarking on any travel or travel experience.

By participating in this activity, you are expressly assuming those risks and responsibilities and are, to the maximum extent permitted by law releasing the Operator, its officers, employees, directors, agents and any other person associated with us, from any liability, claims, loss, damages or expenses (whatsoever and irrespective of whether direct, indirect or consequential) caused by any event including but not limited to: personal injury or death; property loss or damage; acts which may be construed as negligible or accidental; any other loss, damage, suffering, emotional or nervous disorder suffered by you or any other person in relation to this activity booked on or via this website. You accept that you have been advised to obtain adequate travel insurance for all persons named on the booking.

In participating in the activity, the customer agrees to be bound by the following conditions:

  • My successors, executors and administrators are bound by the Terms and Conditions;

  • I agree not to commence any litigation proceedings in any country in relation to the risks and liabilities set out above and to indemnify the Operator against any claims;

  • I confirm and warrant I am physically fit and suffer no medical conditions, which may affect my ability to participate in the activity;

  • I consent to receive medical treatment in the case of injury, accident or illness during the activity and to indemnify the Operator against any claims, costs or expenses in respect of the treatment;

  • I agree that any film, sound, video or other recordings taken of or during the activity will not be used in any production, or advertising without prior consent of the Operator, however the Operator may use such recordings itself at its complete discretion without any prior approval;and

  • I agree to listen to my driver/guide/host, follow their instructions and make sure any children in my care do the same.

Furthermore, the Operator will not be responsible for any personal injury and/or property damage caused by you and any costs for such injury/damage will be your responsibility. You shall indemnify the Operator in relation to such costs.


PAYMENTS

Payment for your booking is required in full at the time of booking. You agree to make payment via a debit to your nominated credit card or via paypal. The amount debited will be the amount shown in New Zealand dollars (inclusive of New Zealand Goods and Services Tax) on the booking page prior to you clicking "make payment" on that page and you will be charged to your credit card at the amount shown or converted to your local currency by your credit card company. Depending upon the currency of the booking, your credit card's currency and the country in which your card was issued, your credit card provider may impose foreign exchange fees and other fees in accordance with your arrangements with that credit card provider. We are not responsible for currency conversion or any fees imposed by your credit card provider and any questions relating to such matters should be directed to them.


CANCELLATIONS AND REFUNDS

All cancellations must be made in writing and sent to info@mtalfred.co.nz


Cancellation refunds for hikes are charged on the following basis per person:

  • Outside 24 hours prior to walk departure:Full refund minus any fees charged to the Operator by third-party providers, including banks and their agents. 

  • Within 24 hours prior to walk departure: No refund

The date and customer name, for which the walk has been booked, once confirmed by the Operator providing the services and activities described, is non-transferable. These cancellation fees are not negotiable. 


OPERATOR CANCELLATIONS AND REFUND

The Operator reserves the right to alter, amend or cancel any trip should weather or any other circumstance necessitate this. 

  •  A full refund, minus any fees charged to the Operator by third-party providers, including banks and their agents, will be issued to the named customer. Refunds will proceed by bank transfer to a nominated account or credit card. No cash refunds will be issued.